Product pricing, availability & specifications are subject to change without notice.Ĭontact Yupo Customer Service for more information on custom sheet sizes & rolls. (additional sheets available in increments of 250)Īll items minimum order: 1 carton unless specified otherwise.Īll product information is provided for planning & estimation purposes only. (additional sheets available in increments of 100) You will be required to provide ‘proof of purchase’ and fill in a ‘Refund Authorisation Form’ with your contact details at the store.Contact YUPO to discuss your project needs. Goods purchased in-store can only be returned to the Art Shed Brisbane retail store. Art Shed Brisbane Loyalty Card information held in the ASB database.Store Credits are valid for 12 months from the date of exchange.in original packaging so they are able to be resold. Goods must be in merchantable quality i.e.Proof of purchase must be provided by the customer.Exchanges are not available for the following products: individual pens & markers, paint, sprays, face paints and books, unless they have an unbroken seal to prove they have not been used.If you have changed your mind about a product purchased at Art Shed Brisbane (not online) you can exchange the product for store credit or other items. Exchanges for change of mind (In-store only): Please choose items carefully as we do not provide refunds for incorrect choice or change of mind for in-store purchases. Once we receive the goods, you will receive your refund via your original payment method within 14 working days. Once a return has been approved, we will organise the return of the goods (in the case of faulty goods, Art Shed Brisbane will be responsible for return postage costs). Please email Art Shed Brisbane prior to returning the goods and provide the following: invoice number product name reason for refund request submit an image if possible include all your contact details). There is no time limit for the return of goods which meet the criteria listed above under ‘When are customers entitled to a refund’. Bank statement showing transaction total and date of purchase.Please note that all returns, refunds, exchanges or repair requests must be accompanied by any of the following Proof of Purchase documents: If they are unable to prove from whom and when the item was purchased.If a customer knew, or should have known about a fault when the goods were bought, for example when sold as ‘damaged’ or seconds.This includes when a customer has found a cheaper product elsewhere, has bought a gift that is unsuitable, or their circumstances have changed and they no longer require the goods. When they changed their mind about a product.When are customers not entitled to a refund? Under these circumstances, customers may negotiate with staff so an appropriate solution is found such as repair, replacement or refund.
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